Welcome to horizonecomsolutions.com! We are committed to providing you with a smooth shopping experience, and here are our terms and conditions regarding shipping:
Shipping Areas We currently only offer shipping services within the United States. We will continue to expand our shipping areas, so stay tuned for updates.
Shipping Times Processing Time: We usually process your order within 2 business days of receiving the order. Order processing time may be delayed due to different order volumes. Shipping Time: Standard delivery time is 7 business days. Please note that actual delivery time may be affected by weather, holidays or other uncontrollable factors.
Order Tracking Once your order is processed and delivered to the shipping company, we will email you tracking information. You can use this information to track the status of your order online.
Address Changes Before your order is processed, please contact us as soon as possible if you need to change the shipping address. After the order is processed, address changes may be subject to restrictions or additional fees.
Shipping Issues If there is any problem with your order during the shipping process (such as loss, damage or error), please contact our customer service team as soon as possible. We will do our best to resolve the problem for you.
Receipt Confirmation Please check the package to see if it is intact when you receive it. If you find any problems or defects, please contact customer service within 7 days for return and exchange.
Holiday Arrangement During the holidays, delivery time may be delayed. Please plan your shopping time to ensure that your order can arrive in time.
Contact Us If you have any questions about our shipping terms or need further information, please feel free to contact us at the following methods:
Email: ANTHONYLADO@horizonecomsolutions.com Phone: +1 423 347 2970 Thank you for choosing horizonecomsolutions.com for shopping, we look forward to providing you with quality service!
